Frequently Asked Questions
If you have any additional questions please contact us at firstname.lastname@example.org
When will my items ship?
Subscription Boxes will be sent January, April, July, and October. For example, if you subscribe in June you will receive your first Mana Box in July and your final box in April. If you subscribed to the Bonus Box Special, you will receive that box in December, no matter what time of year you ordered your subscription.
If you purchase a single box during our limited time specials, these are shipped the last Friday of each month.
Does Mana Boxes ship outside of the United States?
Currently Mana Boxes only ships within the continental United States. We are happy to consider special requests for shipping outside our current area for an additional shipping charge. Please contact us at email@example.com if you have an inquiry.
I would like to change my address or send my box to a friend. How do I do this?
You can change your address before any quarterly shipment. Approximately two weeks prior to shipping you will receive an email reminding you of your upcoming Mana Box arrival. Instructions to change the delivery address will be included in this email.
I was part of the Kickstarter Campaign, how can I stay updated?
First of all THANK YOU! If you supported us from the beginning please send us an email at firstname.lastname@example.org so that we can send you a Thank You! You can also follow our story on our Blog on Manaboxes.com, or follow us on Facebook by clicking here.
How can I speak to someone at Mana Boxes directly?
Our customer service team is always happy to help. Please message us at email@example.com. If you would like one of our team members to call you directly, please send us a detailed email and your contact information.
How can I further support Mana Boxes?
We would absolutely LOVE it if we got to see how you’ve experienced the Mana! Please take pictures and videos and tag us with #manalove on social media so we can see where the Mana has spread!
What is Mana Boxes return policy?
Mana Boxes does not accept returns and all sales are final. If you have any missing, damaged, lost, defective, or incorrect items please notify us within two weeks of delivery at firstname.lastname@example.org and our customer service team will be happy to help.